Kroger

Advanced Software Engineering Manager

2022 — Present Day | Cincinnati, OH

• Leads an organization of 35+ engineers and QA across full-time employees and consultants, driving execution of multi-year, large-scale payment modernization initiatives generating $100M+ in new revenue opportunities
• Architects and oversees the development of a cloud-native, event-driven omnichannel payments platform supporting in-store and e-commerce systems, reducing PCI scope and improving scalability, resiliency, and fault tolerance
• Designs and implements distributed fraud detection and prevention systems across the transaction lifecycle, leveraging real-time decisioning to reduce fraud losses by $10M+
• Establishes engineering standards and platform capabilities, including CI/CD pipelines, infrastructure as code, and automated testing frameworks, improving system reliability, deployment frequency, and consistency across teams
• Defines system architecture and integration patterns for high-volume payment processing, including RESTful microservices, asynchronous messaging, and transactional integrity across distributed systems
• Mentors senior and staff engineers on advanced system design, domain-driven design principles, and performance optimization, elevating technical depth and architectural rigor across the organization

Advanced Software Engineer

2020 — 2022 | Cincinnati, OH

• Architected and led development of a high-throughput payment gateway, ensuring transactional integrity and supporting scalable, fault-tolerant processing
• Designed and implemented a fraud review queue for manual verification of flagged transactions, reducing checkout friction while strengthening fraud controls
• Developed and optimized backend services and APIs to support secure, low-latency payment processing across distributed systems
• Implemented robust error handling, monitoring, and recovery mechanisms to improve system reliability and operational visibility

Notable Achievement
Designed and implemented SNAP EBT payment processing within a newly architected gateway, enabling compliant transaction handling and unlocking a $1B revenue opportunity.

Senior Software Engineer

2017 — 2020 | Cincinnati, OH

• Engineered and led development of backend services for Kroger Pay, enabling scalable, secure mobile payment processing across enterprise systems
• Designed and implemented real-time payment processing capabilities, enabling same-day fund settlement and improving cash flow operations
• Developed and optimized RESTful microservices supporting high-volume transaction processing with strong performance and reliability standards
• Integrated payment systems with external processors and internal platforms, ensuring secure, seamless transaction flows
• Improved system resiliency through enhanced error handling, monitoring, and fault tolerance across distributed services
• Collaborated with cross-functional teams to define technical requirements and deliver new payment features aligned with business objectives

Notable Achievement
Designed and implemented real-time payment processing capabilities, enabling same-day fund settlement and improving cash flow operations.

Nox Solutions

Backend and Infrastructure Developer

• Engineered scalable AWS infrastructure for 20+ clients, reducing operational costs by 30% through optimized resource utilization
• Built and maintained cloud-native environments with a focus on reliability, security, and performance
• Developed a reverse checkout system enabling “try before you buy” functionality, supporting flexible transaction workflows
• Created the “Nox Watch” monitoring platform to track service health, automate remediation, and reduce support workload by 90%
• Implemented automation for deployments, monitoring, and recovery, improving system stability and operational efficiency

Franklin City Schools

Network Administrator

2008 — 2014 | Franklin, OH

• Developed software fixes for Citrix issues affecting Mac users, improving system reliability
• Supported and maintained a dual-platform K–12 network environment
• Transitioned into software engineering during tenure

Notable Achievement
System server migration from Lotus to Microsoft Exchange Server